Improve Your Zoom

Synchronous Online Teaching

Benefits, Challenges, and Suggestions

Benefit

Challenge

Suggestion

Scheduled time online provides a structure that helps some students - especially those who would prefer in-person classes.

Scheduled time online goes against the flexibility of a traditional online class.

  • Provide a mix of class types in the schedule to give students choices.
  • In classes with scheduled times, provide flexibility by recording class sessions and not requiring live attendance.

Teaching online synchronously seems to more closely approximate classroom teaching .

Spending most of the time in a synchronous online class on one-way instructor lectures is not considered good practice.

  • Use synchronous time primarily for student-centered instruction, interaction, group activities, etc. (See below for ideas).

Using “backchannel” tools such as chat, polls, or third-party online interaction tools helps engage students and provides the instructor with insight enabling more responsive teaching.

Learning to integrate and manage these tools does not come easily to most instructors. It can be overwhelming.

  • Be patient; try one new tool/technique at a time.
  • Ask students for feedback and ideas.  What have they liked in other classes?
  • Involve students in helping to monitor/manage chat.

Online interaction including voice and video can help everyone feel a stronger sense of human presence, connection, and support.

Not all students have the technology, bandwidth, or physical environment to be able to have cameras on. Also, “Zoom fatigue” is real.

  • Invite but do not require cameras to be on.
  • Do not read into student choices about this. Do not judge student participation by what is or is not shown on video.

Conducting live online assessments may enhance test security.

See above. Plus consider the challenges of timed high-stakes assessments for students who have less than ideal environments where they are connecting.

  • Rethink assessments.
  • Consider project-based and/or open-book/open-note application of learning. 

Synchronous online classes provide a nice option for students who like the benefits described above

Students may not fully understand the differences in class types when selecting classes, or may prefer asynchronous but not have that option

  • Continue to improve messaging as we head toward spring.
  • Contact students before the class begins to let them know what to expect.
  • Provide attendance flexibility in synchronous online classes.

Scheduled meeting times allow students to set aside time in their calendars without overlapping with other classes or responsibilities.

If teachers are not meeting during these times, students are not getting what they expect.

  • Hold synchronous activities during the times published in the schedule.

Scheduled meetings mimic the usual on-campus meeting times, which sets aside those times if the campus reopens mid-semester.

The times may be too long for Zoom due to Zoom fatigue, changes in communication, etc. 

  • Break up class time into sections to meet with small groups.  This can be effective for offering feedback on projects.
  • Give students a task to do offline and be available if questions come up.
  • Consider "flipping the classroom" by having students do things before the session (watch a video or read an article) and use the Zoom time to interact. You may need to give a pre-meeting quiz to make sure students are prepared.

Zoom classes can be run like face-to-face lectures.

Engaging students is different in Zoom.

  • Encourage students to ask questions. You might even say something like, "At the ten-minute mark I'm going to pause to give everyone a chance to enter a question into the chat."
  • Pepper your live online lessons with lots of little check-in questions for the group. Your check-in questions could be as simple as "Who's still with me?" or they might be a little more difficult like "What's the answer to that last problem?"  For responses:
    • Call on students, just like you do in class.
    • Ask students to indicate Yes or No in the Participants panel or use reactions. 
    • Ask students to use Chat to ask or answer a question and then pause to read the responses -  acknowledge students by name to help form connections.
    • Use Polls to gauge whether students are getting it.

Zoom meetings can include breakout groups.

Zoom breakout groups require some practice and different facilitation skills.

  • Commit to trying breakout groups once. You could
    • Give students a task to explore.
    • Ask students to "repeat what I just said in your own words." 
    • Have students present or share work. 
    • Have students work collectively on a shared google doc.  To do this, select the file in Google Drive and click Share to generate a URL that you then give to your students in the Chat. You can display the results by sharing that window in Zoom.  
  • Before you break out, give instructions and let students know you'll be asking some of them to report back in chat or video.  If the task is complex, give written instructions. 

Resources:

Facilitating Group Work on Zoom - ideas for improving student engagement from Rachel Polakoski

powerpoint Links to an external site.as well as the zoom recording Links to an external site..

More Ideas for Effective Zooming

We really like this shared Google doc from Jim Julius:  Zoom Tips for MiraCosta faculty - Spring 2020 Links to an external site..  It includes advice about making your zoom sessions more focused and productive and tells how to protect yourself from "Zoom bombing" - where strangers pop in and share unwanted things.

Here are our top suggestions:

  1. Start meetings 10-15 minutes early and post a slide or whiteboard with some simple instructions to students to get them interacting with each other.
  2. Start your class by going over Zoom (especially the first few times you use it) and let students check-in.
  3. Be human Links to an external site.!  Mistakes are fine and so are interruptions by cats & kids.  One teacher even said he started the class by having students introduce their pets or kids. 
  4. After you check-in, ask students to turn off cameras and mute until it is time for sharing - this will make things smoother for students with lower bandwidth.
  5. Consider making a student a co-host and ask them to mute students if needed (for example, a kid is screaming in the background).  You can do that by clicking mute in the Participants list.
  6. Ask a few students to monitor the chat and alert you to questions so you don't have to watch the chat. 
  7. Record your meetings for students who can't be there.  Start your recording after things are set up and pause during break-out groups.  Ask a student to remind you to start and pause.  Before you record, let students know you will be recording and allow them to turn off their video if they want to preserve their privacy.
  8. Ask students for feedback and suggestions.

11 Little Tips for Better Video Chat (For Teachers...and Everybody Else) Links to an external site.